
I loved my Xbox 360. At times it helped me escape boredom, burn time, or simply enjoy killing some of my friends in a game over Xbox Live. Yesterday however, all of that changed. I was watching Seinfeld before I had to go to work, when the box froze. I leapt up and turned it off, then on again..... but to no avail. Three flashing red lights were the only life in my beautiful box.
After researching this problem on the internet, I discovered it meant that I had a hardware fault, something that had been happening to many of the first Xbox 360's, due to several unforseen problems that hadn't been discovered in previous extensive product testing. I went to the good ol' filing cabinet and found the receipt from my 360, my 'proof of purchase'. As I had expected, I was 2 months out of the warranty period.
After I awoke from the concussion I recieved after attempting to embed my face into the filing cabinet, I sent word via sms to my friend Adrian. He told me that Xbox had extended warranty in the case of the 'red ring of death' (flashing red lights) situation, and now I still had 22 months left for warranty, and I needn't have damaged the filing cabinet with my head.
So, as I write this, I have just got off the phone with Xbox Customer Support (the best customer service and support from any company I have dealt with), and they are sending me an email with details as to where and how to send my Xbox for repair. However, since I am required to send my 360 away, I will be without it for 6 - 12 weeks. Guess what? The long awaited Halo 3 comes out in just under 4 weeks, meaning when I collect my pre-ordered and pre-paid copy, I'll have to look at it for 2 - 8 weeks. I'll spare you my rage, but don't worry, I have been swearing a lot.
I think I may have to steal Adrian or Nick's 360 for a while.....








